Privacy Policy

Last Updated: 13/11/2025 

Our Commitment to Privacy 

At Softobiz (“Softobiz,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website www.softobiz.com or use our services. 

Information We Collect 

Personal Information: Name, email address, phone number, job title, company name, and professional details you provide when contacting us or requesting services. 

Technical Information: IP address, browser type, device information, operating system, and website usage data collected through cookies and analytics tools. 

Business Information: Project requirements, technical specifications, and other business-related data shared during service delivery. 

How We Use Your Information 

We process your information to: 

Provide and deliver our AI, automation, and digital transformation or any other services 

Respond to inquiries and communicate about our services 

Improve our website performance and user experience 

Send relevant business updates and service information  

Ensure security and prevent fraud 

Comply with legal obligations and regulatory requirements 

Legal Basis for Processing 

We process your personal information based on: 

Contractual necessity for service delivery and business relationships 

Legitimate interests in improving our services and business operations 

Consent for marketing communications and optional services 

Legal compliance with applicable regulations 

Information Sharing and Disclosure 

We do not sell your personal information. We may share your data with: 

Service providers who assist in delivering our services (cloud hosting, analytics, communication tools) 

Business partners when collaborating on client projects (with your consent) 

Legal authorities when required by law or to protect our rights and safety 

 Our All Service providers and Business partners are contractually bound to protect your information and use it only for specified purposes. 

Your Privacy Rights 

Depending on your location, you may have the right to: 

Access your personal information we hold 

Correct inaccurate or incomplete data 

Delete your information (subject to legal retention requirements) provided that does not adversely affect our ability to provide the intended or contractual services  

Restrict processing in certain circumstances 

Data portability to receive your information in a structured format 

Object to processing based on legitimate interests 

Withdraw consent for marketing communications 

To exercise your rights, contact us at ciso@softobiz.com 

Data Security and Retention 

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your information. We retain personal information only as long as necessary for business purposes and legal requirements, typically for the duration of our business relationship plus applicable retention periods. 

International Data Transfers 

We may transfer your information to countries outside your residence for service delivery. When we do, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your privacy rights. 

Cookies and Tracking 

Our website uses cookies and similar technologies for functionality, analytics, and user experience improvement. You can manage cookie preferences through your browser settings. Essential cookies required for website operation cannot be disabled. 

Children’s Privacy 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly. 

Changes to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website and notify you of material changes through appropriate channels. 

Contact Information 

Data Protection Officer / Privacy Officer: 
Email: ciso@softobiz.com 

Address: SoftoBiz Technologies (P) LTD 

IT C6, Sebiz Square, Sector 67,  
Sahibzada Ajit Singh Nagar,  
Punjab 160062 
 
8th Floor, Smartworks, Galaxy by Auro Realty opp.  
IKEA, HITEC City, Hyderabad, Telangana 500081  
 
Phone: India +91-172-4000275 

+61-0421595829 

Australia 

United States +1(732)-231-2522 

 
 
For privacy-related concerns or to exercise your rights, please contact us using the information above. We will respond to your requests within applicable timeframes as required by law. 

Governing Law 

This Privacy Policy is governed by the laws of [Jurisdiction] and applicable international privacy regulations including GDPR and CCPA where relevant. 

© 2025 Softobiz Technologies Private Limited. All rights reserved. 

Softobiz recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.Softobiz.com  and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information We Collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.

Use of Your Personal Information and PII Collection 

• We use information to contact you: We might use the information you provide to contact you marketing and newsletter purposes. 
• We use information to respond to your requests or questions.  
• We use information to improve our user experience.  
• We use information to look at site trends and customer interests. We may use your information to make our website better.  
• We use information for security purposes. We may use information to protect our company, our customers, or our websites.  
• We use information as otherwise permitted by law. 

Data Security 

We employ industry-standard security measures to protect your PII from unauthorized access, disclosure, alteration, and destruction. Our systems are regularly updated and monitored to maintain the integrity and confidentiality of your information. 
 

Sharing of Information with Third-Parties

We may share information with third parties who perform services on our behalf. We share information with vendors who help us manage our services. Some vendors may be located outside of India. 
 
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. 
 
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction. 
 
We may share your information for reasons not described in this policy. We will tell you before we do this. 

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You have the option to control the use of cookies through your browser settings. 

Email Opt-Out

You can opt out of receiving our marketing emails. All these emails has the option to unsubscribe them. For any additional help or information about promotional emails, please email ciso@Softobiz.com.

Third-Party Sites 

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Consent

By using our website or services, you consent to the terms outlined in this PII clause and our overall privacy policy.

Updates to the PII Clause

Softobiz Technologies reserves the right to update or modify this PII clause to reflect changes in our practices or applicable laws. We encourage you to review this clause periodically for any updates. 

Grievance Officer

In the event of any grievance, kindly reach out to the Grievance Officer using the contact details provided below:

Chief Information Security Officer (CISO) 

Email: ciso@softobiz.com

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.