Author

Nagesh Kumar Tripathy

Delivery Lead

Nagesh leads the technology team for one of our global capability centres. His selected writing covers GCC operating models, offshore engineering and capability-centre economics.

Global capability centre operating modelsMost Global Capability Centres were designed to reduce operational costs, but many struggled to evolve into long-term capability engines.May 2026
Planning and operating global capability centresA successful GCC operates as an ownership engine by shifting from cost-center to one powered by resilient governance.Mar 2026
The economics of technology-focused capability centresTechnology GCCs in India don’t fail because of salary miscalculations. They fail because capability ownership is undefined.Feb 2026
India as a location for global capability centresGlobal enterprises reach an inflection point when legacy delivery models can no longer support the scale, speed, and ownership required for sustained digital growth.Feb 2026