Client case studies
Explore the storiesSelected outcomes from published client work.
Blackwoods, an Australian industrial supplier · Platform Engineering400K+
A phased ERP transformation built around continuity.
Core processes moved to Microsoft Dynamics 365 through a phased rollout, with near real-time reporting covering more than 400K SKUs and supply-chain continuity built into the plan.
Hungry Jack's · Global Capability Centre61%
A faster mobile experience, backed by one embedded team.
Softobiz delivery measurements recorded 61% faster iOS app launch and menu loading across the programme.
Healthcare · Cloud & Data600K+
Care continuity through a phased platform migration.
190,000 consultations and 434,000 orders moved onto a new multi-tenant platform in two coordinated phases, with no reported patient-facing downtime.
Pickles · Automotive Auctions300%
An auction platform built for peak bidding.
Rebuilt to hold under peak bidding traffic and automate the operations around each sale. The Softobiz case study reports 300% more conversions, 30% higher operational efficiency, 40% faster auction turnaround and zero downtime at peak.
"We've got more done in the last 12 months than in the last 3 or 4 years."
Chris Green, CEO, Hungry Jack's
Client stories, grouped by project domain.
BlackwoodsSearch and inventory
SAP Commerce Cloud, Coveo and BlackOps connected customer search and procurement to shared product data. Blackwoods reported 45% higher NPS and 44% fewer null searches.
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OrotonDigital commerce
We rebuilt Oroton's e-commerce platform to connect performance, inventory forecasting and personalised shopping across online and store operations.
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PicklesDigital auction
Cloud infrastructure, workflow automation and live analytics supported peak bidding. The Softobiz case study reports 300% more conversions, 30% higher operational efficiency, 40% faster auction turnaround and zero downtime at peak.
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Hungry Jack'sRestaurant technology
An embedded technology team improved the first moments of the mobile journey. Delivery measurements show iOS launch and menu loading improved by 61%, with Android improvements of 60% and 59%.
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Coras ResearchResearch database
We rebuilt the research database to help analysts organise, retrieve and report on oil-services information while preserving the firm's independent research model.
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TeleclinicaTelemedicine platform
One platform brought patient and provider communication, consultations, administration and payment workflows into a coordinated remote-care service.
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FirstPathDigital workflows
Clinical records, care administration, scheduling and operational workflows moved from paper and disconnected tools into one care platform.
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TelemaxReal-time fleet visibility
The public Softobiz case-study snapshot records a platform handling more than 10,000 devices, with three months of vehicle activity available for replay. These figures describe scale and capability.
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MedloyaltyDigital access
We built a membership platform connecting patients and dental practices through a fixed monthly fee, without relying on traditional insurance workflows.
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EasyWebinarWebinar platform
Streaming, audience interaction and customer-management tools support live and automated webinars. A 2019 public case-study snapshot records 31,811 webinars and more than 5.9 million attendees.
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Agent AliveMobile sales
Agent Alive brought video, chat, document sharing, signatures and payments together so insurance agents and customers could complete the sales journey remotely.
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ClientPointProposal automation
Proposal creation, engagement tracking and electronic signatures were connected to sales systems. ClientPoint reports that its users see an average 30% increase in close rates.
Read the story →Hungry Jack'sAI drive-through integration
Hi Auto provides the technology that powers Hungry Jack's AI ordering assistant. Softobiz supported the integration, data and operational engineering around it, with its programme story reporting 20% lower wait time.
Read the story →Hungry Jack'sA shared restaurant
POS, mobile, loyalty, supply-chain and finance signals were brought into a shared data foundation for live analytics and future AI use cases.
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BlackwoodsERP modernisation
Core processes moved to Dynamics 365 through a phased programme planned around supply-chain continuity, with near real-time reporting covering more than 400,000 SKUs.
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BlackwoodsCloud data
A governed cloud data lake connected operational sources with streaming, warehouse and self-service analytics capabilities across the supply chain.
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Eden HealthCloud migration
More than 600,000 records, about 190,000 consultations and 434,000 orders moved in two phases, with zero reported patient-facing downtime.
Read the story →Datium InsightsAutomotive
A valuation API became a suite of more than ten Azure-based products. Response time fell from 22 seconds to five seconds, with 99.99% reported availability.
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Equalis GroupAI-assisted
KaizenIQ supports contract questions, solicitation drafting and response evaluation in one role-based platform, with people reviewing consequential outputs.
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Sydney MarketsModernising
A modern ERP, integration middleware and tenant self-service portal connected property operations through a shared source of operational data.
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AI service managementAI-enabled
A shared configuration and service-management environment gave IT teams and AI agents one operational view of applications and incidents.
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TrackITFleet tracking
Field teams can record movements without coverage, reconcile when a connection returns and reconstruct transactions through a complete audit trail.
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TrackITDigitising daily
A guided mobile inspection flow works without coverage and links defects to repair. Project material reports around 60% faster inspections and near-complete participation.
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