Softobiz
STORY · Healthcare

Digital workflows for autism care

We built FirstPath for Genesis Behavior Center, bringing clinical records, care administration and operational workflows into one platform.

CLIENTGenesis Behavior Center
INDUSTRYHealthcare
REGIONUnited States
THE CLIENT

Genesis Behavior Center needed digital workflows to move autism care beyond paper.

Genesis Behavior Center provides behavioural intervention and treatment of autism spectrum disorder through Applied Behavioural Analysis across clinics, schools and health centres in the United States.

With Softobiz, Genesis built FirstPath: feature-rich behavioural health software digitising clinical, administrative, operations, and management processes for faster, research-based autism treatment from childhood to adulthood.

THE CHALLENGE

What stood in the way.

CHALLENGE 01

Paper everywhere

Child onboarding, assessment, treatment planning, scheduling, funding, insurance claims, payroll, billing, documentation, and reporting all ran on paperwork.

CHALLENGE 02

Fragmented administration

Multiple administrative operations needed to converge on a single robust platform so therapists could focus on care.

CHALLENGE 03

Legacy data migration

Years of paper-based data had to become digital, accessible, and safe.

WHAT WE BUILT

The solution, piece by piece.

01

One integrated platform

Registration, assessment, treatment, care plan and goal management, client-staff scheduling, insurance, payroll and billing, time cards, reporting, and a resource library, all in one system.

02

Clinical tools that travel

Behaviour tracking works on tablets, desktops, and smartphones, with customisable goal planners for each child's treatment plan.

03

Parents in the loop

An authorisation panel lets parents approve schedules and meetings with staff.

04

Compliance built in

The platform was designed around the client's clinical workflows, data-security requirements and affordability goals.

THE OUTCOMES

What changed for the client.

Digital end to end

Offline paperwork became digital workflow and business process management across the organisation.

Therapists focus on care

Administrative load moved into the platform, freeing clinical time.

Multi-lingual reach

FirstPath serves autism treatment services in multiple languages.

A stable, secure foundation

On-demand features and modules run on robust, secure infrastructure.

SERVICES BEHIND THIS STORY

The capabilities that carried this engagement.

SOFTWARE THAT SERVES CARE

The best clinical software is the kind clinicians stop noticing.

Talk to the team that digitises care operations without disrupting care.