Softobiz
STORY · Healthcare

Digital access to dental care

We built MedLoyalty to connect patients and dental practices through a membership platform with a fixed monthly fee.

CLIENTMedloyalty
INDUSTRYHealthcare
REGIONUnited States
THE CLIENT

MedLoyalty needed digital access to dental care with less insurance complexity.

MedLoyalty is an online membership platform that connects patients with dental practices and presents a fixed monthly payment model for routine care.

Softobiz took the founder's vision and engineered a platform connecting dental practices and patients through a membership model.

THE CHALLENGE

What stood in the way.

CHALLENGE 01

Scale on both sides

Efficiently managing a large number of dentists and patients on one platform.

CHALLENGE 02

Trust and authenticity

Patients needed confidence that participating dental practices had been verified.

CHALLENGE 03

Security with simplicity

The platform needed to be secure, user-friendly, and accessible for both sides of the marketplace.

WHAT WE BUILT

The solution, piece by piece.

01

UX grounded in research

Detailed market and competitor analysis shaped an interactive, user-friendly design.

02

A deliberate stack

Angular on the frontend, Laravel and MySQL behind it, chosen for usability and manageability.

03

Microservices and secure APIs

The architecture was designed to scale with the marketplace, with API-level security for both sides.

04

DevOps through delivery

Continuous integration and deployment supported iterative releases, quality checks and security controls.

THE OUTCOMES

What changed for the client.

Membership-based access

A fixed monthly membership model gives patients another way to access routine dental care.

A simpler payment model

Membership terms present costs directly instead of relying on reimbursement workflows.

Practices that grow

Loyalty-driving tools help dentists build long-lasting patient relationships.

A clearer membership experience

The platform gives dental practices and patients one place to manage membership and care access.

SERVICES BEHIND THIS STORY

The capabilities that carried this engagement.

MARKETPLACES NEED TRUST

A two-sided platform works when both sides win.

Talk to the team that builds healthcare marketplaces people actually use.